Gaming on AIC365 is about entertainment, not just winning. This page covers the responsible gaming tools available to you, ways to assess your own habits, and how to get help if you need it.
Enjoy your time on AIC365, but always keep these points in mind.
Only bet what you can afford to lose without it affecting your daily life. Never use money meant for your family or essential expenses on gaming.
Always keep track of how long you've been playing. AIC365 lets you set a session time limit — once your time is up, you'll automatically receive a break reminder.
Gaming is a form of entertainment, not a source of income. Chasing losses out of frustration or anger is never a good idea — keep a clear head and make decisions calmly.
Set your own deposit and loss limits on AIC365. Once set, they take effect immediately — protecting you in moments of impulse.
"Chasing losses" — placing more bets to recover money you've already lost — is one of the clearest signs of problem gaming. If you're on a losing streak, stop and step away.
When the people close to you are aware, there's a natural sense of accountability. Gaming in secret and hiding it from others can lead to serious problems — keep the conversation open.
You're in control — all these features are free and available to everyone
Set your own daily, weekly, or monthly cap on how much you can deposit. Any reduction takes effect immediately.
Instant EffectSet a maximum amount you're comfortable losing within a given period. Once that limit is reached, betting will be stopped automatically.
Automatic ProtectionSet a daily limit on how many hours you spend on the platform. When your limit is reached, you'll be reminded to take a break.
Time AwarenessIf you need a short break, you can temporarily close your account for anywhere between 24 hours and 30 days — request it at any time.
Temporary BreakIf you want to step away from gaming for the long term, you can close your account for 6 months, 1 year, or permanently. Re-registration is blocked for the duration of the period.
Strong ProtectionAfter a set period (e.g., 30 minutes), a message will appear on screen with a summary of how long you've been playing and how much you've won or lost.
Raising AwarenessLog in to your account on the AIC365 website or app.
Click the profile icon in the top right corner and select "Settings".
Go to Settings and select the "Responsible Gaming" tab.
Deposit limit, loss limit, session limit, or self-exclusion — set whichever one you need.
Save your changes — limit reductions take effect immediately. For self-exclusion, a confirmation will be sent to your email.
| Tools | Active Hours | Change |
|---|---|---|
| Deposit Limit ↓ | Immediate | Can be increased after 48 hours |
| Loss Limit | Immediate | Changes after 48 hours |
| Session Limits | From the next session | At Any Time |
| Cooling-Off | Immediate | Reactivate After Period |
| Self-Exclusion | Immediate | No Changes Before the Period Ends |
There is a 48-hour cooling period for increasing limits or cancelling self-exclusion — this protects you from making decisions in the heat of the moment.
Responsible gaming at AIC365 isn't driven by rules or obligations — it comes from a genuine belief. A platform truly succeeds when its members are doing well, not just today but in the long run. Enjoying gaming and maintaining your financial and mental well-being can go hand in hand, as long as the right limits are respected.
Open conversations about online gaming are still rare in Bangladesh. Playing without your family's knowledge, hiding losses — these patterns can be early signs of a problem. AIC365 wants every member to play transparently and within their own limits. That's why all responsible gaming tools are available to everyone, completely free, with no bonuses or conditions attached.
Gaming problems develop gradually — not overnight. It often starts as entertainment, then becomes more time-consuming, then turns into chasing losses to break even. It's a cycle that gets harder to break over time. AIC365's responsible gaming tools are designed to stop that cycle before it starts.
Setting a deposit limit isn't a sign of weakness — it's a smart decision. Players who set limits from the start tend to have a more enjoyable experience because they can play without the fear of losing more than they can afford. AIC365's data shows that members who use limits stay more active on the platform over the long term and are far less likely to find gaming stressful.
Self-exclusion is AIC365's most powerful responsible gaming tool. Once activated, betting on AIC365 will be completely blocked for the chosen period — no exceptions. During this time, AIC365 will also stop all promotional communications. If an attempt is made to open a new account, the system will detect and block it automatically.
You choose the self-exclusion period — 6 months, 1 year, or permanent. For permanent self-exclusion, a review request can be submitted after 5 years — and even then, a mental health assessment is strongly recommended. This strictness is intentional — because it exists for your genuine protection.
When self-exclusion is activated, your verified account balance will be returned to you in full. Any bonus balance will be forfeited — but the funds you deposited yourself remain safe. The withdrawal process will be completed in coordination with the support team.
The more of these principles you follow, the safer and more enjoyable your gaming experience will be.
If you have any concerns about your gaming, AIC365's responsible gaming team is ready to help. No judgment — just support.
If you notice these signs, it's time to seek help — for yourself or someone you care about
If you or someone close to you is showing these signs, please reach out for support.
Answer the following questions honestly. If you answer "Yes" to more than 3, consider reaching out for help.
Have you spent more time or money on gaming than you intended?
Have you recently had any conflict with family or friends because of gaming?
After a loss, do you find yourself thinking "just one more round and I'll win it back"?
Do you find it hard to sleep or focus on work because your mind keeps drifting to gaming?
Are you unable to stop even though gaming no longer brings you the same enjoyment it once did?
AIC365 believes the long-term health of the gaming industry depends on responsible practice. A platform that only succeeds by pushing members to play more is not built to last. AIC365 takes the opposite view — when members play in a controlled way, they stay on the platform for years and genuinely enjoy the experience. That's what real success looks like.
Responsible gaming goes beyond just providing tools. The AIC365 team regularly monitors betting patterns, and if a member's behaviour changes significantly — such as spending far more time or money than usual — our support team will proactively reach out to them. This is part of our "Proactive Protection" programme.
Many people think taking a break from gaming means admitting defeat. The reality is the opposite. Professional gamers and long-term successful bettors take regular breaks. A clear head leads to better decisions and more effective betting strategies. Placing large bets when you're tired or frustrated is one of the most common causes of significant losses.
Protecting minors is a core part of AIC365's responsible gaming policy. If a parent or guardian discovers that someone underage in their household is using AIC365, please contact support@aic365.xyz immediately. The account will be closed and all deposited funds returned, no questions asked. AIC365 takes an absolute stance on this — no exceptions.
If someone in your family is struggling with a gaming problem, here's what you can do. First, approach them calmly rather than with anger — gaming addiction is a mental health condition, not a personal failing. Second, help them enable Self-Exclusion on their AIC365 account. Third, consider seeking support from a professional mental health service.
At the end of the day, gaming at AIC365 should be fun and exciting — not stressful. The moment it feels more like a burden than a good time, step away. Rest, clear your head. AIC365 will always be here — there's no rush. Taking care of yourself is the best betting strategy there is.
Answers to common questions about accounts and betting
Set your limits, stay aware, and keep gaming as a form of entertainment — nothing more. AIC365 is always here for you.